Shipping policy
Domestic Shipping within Japan
At SHIZEN HOME, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for details on our shipping practices:
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Shipping Area: We currently only ship within Japan. We do not offer international shipping at this time.
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Delivery Timeframe: Most shipments will arrive within 4-5 business days from the start of the shipment process. Please note that delivery times may vary depending on the location.
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Remote Areas: For remote areas such as Okinawa and other outlying islands, delivery may take longer than the standard timeframe. We appreciate your patience and understanding.
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Order Processing: Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
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Shipping Costs: Shipping costs will be calculated at checkout based on your location and the weight of the items ordered.
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Delivery Partners: We partner with reliable local couriers to ensure your package arrives safely and on time.
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Contact Information: If you have any questions regarding your shipment or need further assistance, please contact us at hello@shizenhome.store or call us at 080-7217-4848.
Thank you for choosing SHIZEN HOME. We look forward to serving you!