Making your SHIZEN HOME product is as easy as 1-2-3:

• Step 1: Prepare

Open the package and take out one tablet. Fill the Eco Bottle with warm water, or use any bottle by filling it with 300 to 500 ml of water.

• Step 2: Dissolve

Drop the tablet into the water-filled bottle and let it fizz until completely dissolved. No need to shake or stir. Don't put the spray lid one while it dizolves.

• Step 3: Clean

Attach the spray cut and spray on the needed area. Wipe wipe with a cloth until it sparkles.

How to use the Multi-surface cleaner:

You can use our Multi-Surface Cleaner on a variety of surfaces including counters, sealed wood, and sealed stone such as marble, granite, quartz, travertine, and terrazzo. It's also suitable for use in kitchens, bathrooms, and on appliances. While it may not be as powerful as specialized grease or limescale cleaners, it's perfect for daily cleaning. If you're using it on windows, mirrors, or shiny surfaces, make sure to wipe them again with a wet cloth to prevent streaks.

How long will one bottle of cleaner last?

The solution in our bottles should last you a similar length of time as a traditional cleaning spray bottle. How long one bottle's worth of solution lasts depends on how often you clean and how much you use, often dependent on the size of your home and family. If you need more help on identifying which products you should purchase, please provide more information and we'll do our very best to assist you! We hope to have you cleaning with us very soon!

What is the shelf life of the products?

The shelf life of our products is 2 years. However, once the tablets are dissolved, the solution should be used within one year.

What type of water should I use?

We recommend using distilled, boiled, or mineral water to fill the Eco Bottle. Tap water can contain microorganisms that may cause the solution to develop an unpleasant smell over time, similar to stagnant water left in a bottle. Additionally, the alkalinity of tap water might lead to limescale buildup on the spray nozzle, potentially causing it to become stuck.

Are your products safe for children and pets?

Yes, our products are carefully formulated to meet strict industry standards, ensuring they are safe for use in and around the home. While we include essential oils, their concentrations are kept below levels that might trigger allergies in sensitive individuals. However, if you have any concerns about potential reactions to any of our ingredients, we recommend testing the products before full use. We are committed to 100% transparency regarding all the ingredients we use. Please check on each product page and inside the product package for the full list of ingredients.

If any adverse reactions occur, please discontinue use and consult your physician.

Are your products vegan and cruelty-free?

Yes. Our products are 100% vegan and always cruelty-free.

Are SHIZEN HOME products organic?

We use high-quality natural ingredients in our products, but they are not certified organic.

You can find our full ingredient listings on each individual product page under the “Ingredients” tab. You can also find the full list of ingredients on the product package.

Our Ingredients List

If you have any questions about a specific ingredient, please email us at hello@shizenhome.store, and we will be happy to assist you.

Are your products disinfecting or antibacterial?

No, we do not make disinfectant or antibacterial claims. We avoid using biocides, commonly found in antibacterial products, as they do not align with our health and safety standards. At SHIZEN HOME, we focus on creating products that are effective while prioritizing human and environmental health. We use Thymol, a natural antimicrobial derived from thyme plants, which helps kill bacteria and viruses for a hygienic clean. Additionally, Lemongrass Essential Oil, sourced from the lemongrass plant, provides a pleasant fragrance and natural antibacterial properties to enhance cleaning power.

Are SHIZEN HOME products pH balanced?

Yes, our cleaning tablets are designed to be as effective as possible for each surface they are used on. This means each cleaner is optimally balanced in pH levels according to the surface. We use Tartaric Acid, derived from plants like grapes, to adjust the pH level of the cleaning solution, enhancing its effectiveness and stability.

Are your products septic safe?

All septic systems are different, but we don’t use solvents, chlorine bleach, or other harsh chemicals, all of which may cause septic system issues.

Where can I find the Safety Data Sheets (SDS) for your products?

You can find the SDS for each product by visiting the product page and looking next to the ingredients list.

Are your products and packaging sustainable?

Absolutely! At SHIZEN HOME, sustainability is at the core of our mission. We use plant-derived and mineral ingredients in our formulas to ensure a minimal environmental impact. Our packaging includes glass bottles instead of plastic, with only the pumps made from plastic. Some of our packaging is fully compostable, and others can be disposed of with burnable garbage.

To further reduce plastic waste, we use paper honeycomb wrap for our bottles instead of plastic bubble wrap, and kraft paper instead of laminated paper containing plastic and PFAS. Additionally, our bottles and boxes are made from 100% post-consumer recycled (PCR) materials, helping to decrease our environmental footprint.

Please note: While our pumps and trigger sprays are reusable, they are not recyclable.